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Hot Topic Tuesday: How Do You Feel About Restaurant Special Orders?

Written on April 3, 2012 at 5:29 pm , by

Some chefs scoff if you ask for dressing on the side. (Photo by Peter Ardito)

Later this week, pizza giant Domino’s will begin airing commercials that, in the words of Amy Winehouse, will say “no, no, no” to customers who want to make special orders. While slice lovers can still top as they please on regular pies, they must order artisan pizzas as-is. According to Domino’s, their chefs have worked so hard to balance the flavors—and they want diners to experience them just that way.

Many higher-end restaurants have had a “no special order” policy for years, with management citing kitchen efficiency or chef preference as the cause. As a special orderer myself (hold the mayo, please), I appreciate having the option to slightly tweak the menu offerings to suit my tastes and dietary preferences. I figure if I’m making small requests while being polite and leaving a larger tip, it should all work out. But Domino’s and others seem to think otherwise.

How about you: Do you feel that those who request different preparations are being too picky? Or do you like the option to make your meal you own?

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